Terms & Conditions

Of course we have to set some ground rules here..

Here you can find some answers to your questions about orders, warranty, deliveries and things like that.

Orders

Series of 1


  • When ordering a Series of 1 ring or bracelet your will have to pay a 25% deposit of the price we agreed upon. If the deposit of 25% is not paid within 24 hours, your order will be canceled by Rule Industries.

Series of 5, Series of 10 and Ratio series

  • These series can be ordered in the Rule Industries shop.
  • Because the Rule Industries rings and bracelets are handmade and made to order and are unique for each customer, it can take a 2 – 15 working days to finish your ring or bracelet. Depending on the series. If you are in a hurry, such as a wedding or a party, please contact me at info@rule-ind.com and I will do everything I can to get things done on time.

Delivery of your Rule Industries jewelry

  • Shipping will always occur in 1 – 2 days after your ring or bracelet is finished. Always will I ship your package with, track and trace/tracking number and with signature upon delivery.
  • It’s possible your country will impose import duties, taxes, or other fees once your ring or bracelet passes through customs. These import duties, taxes, or other fees are the responsibility of the buyer. To find out more about this, you can check your country’s customs office.

Changing or Canceling the order for your Rule Industries jewelry

Series of 1

  • When ordering a Series of 1 ring or bracelet you will have to pay a 25% deposit within 24 hours . This deposit will not be returned if you cancel your order after I have started making your ring or bracelet.
  • You can cancel your order within the first 24 hours, free of charge.
  • To change your Rule Industries series of 1 ring or bracelet, contact me as soon as possible. It can always happen, you change your mind on something, but be sure to let me know right away. In this case we will have to see where your ring or bracelet is in the process of being made and we’ll have to see if the design or size can still be changed. If your ring or bracelet is in a certain state and the design can’t be changed, I’ll be forced to charge €75,- for changing the design and alter your piece of jewelry.

Series of 5, Series of 10 and Ratio series

  • When you have order a Series of 5, Series of 10 and Ratio series ring or bracelet, you are free to cancel your order within 24 hours. This will be with a full refund.
  • After 24 hours, if I already started making your ring or bracelet you can still cancel your order. But I will be forced to charge a 25% restocking fee. Because everything is made to order at Rule Industries.
  • To change your order for a Series of 5, Series of 10 and Ratio series ring or bracelet, e-mail me as soon as possible. It can always happen, you change your mind on something, but be sure to let me know right away. In this case we will have to see where your ring or bracelet is in the process of being made and we’ll have to see if the design or size can still be changed. If your ring or bracelet is in a certain state and the design can’t be changed, I’ll be forced to charge 25% of the original retail price, for changing the design and alter your piece of jewelry.

Returning your Rule Industries jewelry

  • If you’re not completely satisfied with your Rule Industries ring or bracelet, let me know. We’ll find a way to fix it.
  • Ratio and Series of 5 rings or bracelets can be returned or exchanged if they have not been worn. Although there will be a 25% restocking fee (of the original retail price) for all returned items.
  • Returning your Rule Industries jewelry will have to occur within 30 days.
 Contact me before you do so.
  • Series of 1 rings and bracelets as well as Series of 10 rings and bracelets can not be returned or exchanged. Because these are custom made to order for you and to your style and size. 
The same goes for engraved rings or bracelets.

Warranty of your Rule Industries jewelry

  • If something ever happens with your Rule Industries jewelry, whether it’s because of flaws due my doing, or it’s damaged by your own doing.. e-mail me and we’ll discuss what we can do about it.
  • If your ring or bracelet fails or breaks in case of defects in design or workmanship, I’ll make sure that gets repaired or replaced. In this case, shipping costs to- and from Rule Industries will be covered by Rule Industries.
  • If your ring or bracelet fails or breaks due to abuse, neglect or wear it is excluded from the Rule Industries warranty.
  • Your ring or bracelet can be repaired or for a price I will give you after inspection of your ring or bracelet. 
If it’s a refinish that is needed, I will do this free of charge. Your Rule Industries jewelry should be awesome at all times.
  • Replacing your Rule Industries ring or bracelet in this case will be done with a 50% discount on the full price of the ring or bracelet in question.
Shipping costs, in this case, will not be covered by Rule Industries. The customer will have to pay for shipping costs to- and from Rule Industries.